Uploaded by DynaMindAssociates on Jun 25, 2009
http://www.dynamindassociates.com/?page_id=398
DYNAMIND ASSOCIATES PTE LTD is a provider of excellent training, coaching and consultancy services for individuals and companies worldwide.
We bring together a vast breadth of unique experiences, knowledge and skills to enhance, empower and enrich our clients personal and professional lives.
DynaMind Associates Pte Ltd is your partner of choice for delivering effective strategic and operational changes with added value for outstanding results.
EMOTIONAL & RELATIONSHIP SELLING
What do top sales people do differently from other sales people? Two of the most important things are that they focus on the emotions of their clients and they build long term relationships with them.
Why??? Because top sales people understand that buying decisions are emotionally based and relationships with clients ensure repeat orders and referrals. But, even more than that, they KNOW HOW TO influence the emotions of their clients and how to develop relationships with them.
Contents of Emotional & Relationship Selling:
- Understanding what is Emotional & Relationship Selling
- Understanding the importance of Emotion in the selling process
- Understanding the scientific background behind people buy emotionally, rationalize logically
- How to control negative and undesirable feelings to live a more successful and happier life
- Learn the basis of all relationships
- Developing Trust in your relationships
- Where relationships come in during a sales presentation
- How to apply Emotional & Relationship Selling immediately
- BONUS understanding and applying the Principle of Liking
After this workshop, you will feel a marked improvement in your sales results as you start to focus on the really important aspects of selling. The exercises you will do during this workshop, will equip you with the necessary tools needed to apply Emotional & Relationship Selling effectively and become a top sales person in your company.
SPEAKER - Lim Kiat Siong
For more than 25 years, Kiat Siong has been counseling, mentoring and coaching individuals to successfully resolve their challenges in habits, finances, relationships and other aspects of life.
He has worked with MNCs locally as well as overseas, responsible for areas such as trading, investments and manufacturing. For more than 16 years, besides pursuing his passion to build people through interactive, entertaining and enriching courses, Kiat Siong is an Associate Agency Manager responsible for recruiting, managing and mentoring Financial Services Consultants.
An expert in the art of persuasion and living powerfully, he is committed to share his knowledge in this field to substantially enhance the skills of sales people to benefit them and their clients. His trainings focus strongly on practical persuasion techniques that are highly effective. Courses are delivered with lots of humour, stories and exercises, ensuring participants would be empowered and at the same time enjoy his courses tremendously.
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