Office Courtesy and Etiquette: Meeting the Public (1953)

http://thefilmarchived.blogspot.com/

The etiquette of business is the set of written and unwritten rules of conduct that make social interactions run more smoothly. Office etiquette in particular applies to coworker interaction, excluding interactions with external contacts such as customers and suppliers. When conducting group meetings in the United States, the assembly might follow Robert's Rules of Order, if there are no other company policies to control a meeting.

Both office and business etiquette overlap considerably with basic tenets of netiquette, the social conventions for using computer networks. These rules are often echoed throughout an industry or economy. For instance, 49% of employers surveyed in 2005 by the American National Association of Colleges and Employers found that non-traditional attire would be a "strong influence" on their opinion of a potential job candidate.

Adjusting to foreign etiquettes is a major complement of culture shock, providing a market for manuals.

A receptionist is an employee taking an office/administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. The title "receptionist" is attributed to the person who is specifically employed by an organization to receive or greet any visitors, patients, or clients and answer telephone calls.

While many persons working as receptionists continue in that position throughout their careers, some receptionists may advance to other administrative jobs, such as a customer service representative, dispatcher, interviewers, secretary, production assistant, personal assistant, or executive assistant. In smaller businesses, such as a doctor's or a lawyer's office, a receptionist may also be the office manager who is charged with a diversity of middle management level business operations. For example, in the hotel industry, the night-time receptionist's role is almost always combined with performing daily account consolidation and reporting, more particularly known as night auditing.

When receptionists leave the job, they often enter other career fields such as sales and marketing, public relations or other media occupations.

A few famous people were receptionists in the beginning, such as Betty Williams, a co-recipient of the 1976 Nobel Peace Prize. A number of celebrities had worked as receptionists before they became famous, such as singer/songwriter Naomi Judd and the late entrepreneur/Beatle wife Linda McCartney. Other famous people who began their careers as receptionists or worked in the field include civil rights activist Rosa Parks and former Hewlett-Packard CEO Carly Fiorina.

The advancement of office automation has eliminated some receptionists' jobs. For example, a telephone call could be answered by an Automated attendant. However, a receptionist who possesses strong office/technical skills and who is also adept in courtesy, tact and diplomacy is still considered an asset to a company's business image, and is still very much in demand in the business world.

With the recent development in optical fiber technology, some small-to-medium-sized business owners hire a live remote receptionist in lieu of a full-time, in-house receptionist. As the phrase itself suggests, a live remote receptionist deals with phone calls for a company in another location using telephony private branch exchange (PBX) servers. Often, the responsibilities of a live remote receptionist include, but are not limited to live phone answering, live call screening/forwarding, appointment scheduling, customized greetings, flexible call routing, email and fax services, order taking, voicemail services, and message taking.

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[timhomer2009]

Given the Roman numerals, wasn't this from 1953, rathe than '52?

[thefilmarchive]

@timhomer2009 Now fixed, thanks

[snuzzlly]

Oddly enougth this video has convicted me lol.

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[chromosom9509]

Classic



[GretchenMSchmidt]

Does anyone else think that Ruth is a little handsy with Barbara?