Clearing "Parts inside the printer have reached the end of their service life" on Epson Printers

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A quick tutorial explaining how to clear the "Parts inside the printer have reached the end of their service life" message on your Epson printer. The process uses the "SSC Service Utility
for Epson Printers" and applies to the following machines:

Epson Stylus Color/Colour 400, 440, 480 LPT, 480SXU, 580SXU, 600, 640, 660, 670, 680, 777, 740, 760, 800, 850, 860, 880, 900, EM-900C, 980, 1160, 1520, 3000
Epson Stylus C20, C40, CL-750, C41, C42, C43, C44, C45, C46, C47, C48, C50, C60, C61, C62, C63, C64, C65, C66 and PE, C67, C68, D68 and PE, C70, C80, C82, C83, C84, C85, C86 and PE C87, C88, D88 and PE
Epson Stylus Photo RX420, RX425, RX430, RX500, RX510, RX520, RX600, RX610, RX620, RX700
Epson Stylus CX3100, CX3200, CX3500, CX3600, CX3650, CX3700, CX3800, CX3810, DX3800, CX4500, CX4600, CX4100, CX4200, CX4700, CX4800, DX4200, DX4800, CX5100, CX5200, CX5300, CX5400, CX6400, CX6600, CX6300, CX650, CX7800
Epson PictureMate
Epson Stylus Photo, Epson Stylus Photo EX, 700, IP-100, 750, PM-770C, 780, 790, PM-780C, 810, 820, 825, 915, 830, 830U, 870, PM-875DC, R200, R210, R220, R230, R300, R310, R320, R800, PX-G900, 1800, R2400, 890, PM-890C, PM-A700, PM-G720, PM-970C, 895, 785EPX, 900, 925, 935, 950, 960, PM-950C, 1200, PM-3000C, 1270, PM-3300C, 1280, PM-3500C, 1290, 2000P, 2100, 2200, PM-4000EPX
Epson Stylus Pro 5000, PM-5000C

Today we are going to give you a little bit of advice on what to do when your Epson printer gives you the infamous error "Parts inside the printer have reached the end of their service life". In essence this means your printer believes it has printed a sufficient amount of pages for the foamy ink pads inside the bottom of machine to have become saturated with ink. As such you are at risk of ink spilling over and damaging both your printer and the surrounding area. Epson don't really consider their machines serviceable and recommend you take them to a dedicated Epson service centre to have the counter reset and have the parts replaced. If you have the money or sufficient reason to hang onto the printer this is certainly the best course of action. However as many customer have pointed out to us over the years the cost of such a service is quite often more expensive than the purchase of another printer. If you find yourself in a situation where this applies and you either can't afford to get it services or have had sufficient use from the machine where you are ready to demote it to more mundane tasks and purchase a new printer I would like to suggest the following action to you to resolve the issue. Firstly head over to http://www.ssclg.com/epsone.shtml and once there you can download a free piece of software that allows the resetting of the page counter allowing you to keep on printing. Whilst the software is not compatible with all Epson printers a large number of printers are supported so please check to see if you can use this free download with your model of printer. If not please don't give up as many other people have developed similar software for the very same purpose, we advise popping onto eBay and searching for some software that will work for you. Assuming however your printer is listed take a moment to look over the user agreement and hit download. Even though the site lists no operating systems released later than XP I am happy to confirm I have been using this software with Windows 7 without issue. Once downloaded the installation takes seconds and will launch automatically. The first port of call is to go to the "Configuration" tab and select your specific model from the drop down box. Then hit the X in the top right to reduce the software to your system tray. This done right click the SSC icon (a printer surrounded by cyan, magenta and yellow) and go to "Protection Counter" before clicking "Reset Protection Counter" when it appears. You will then get a dialogue box asking you if the ink pads have been replaced. It is important to realise that resetting the counter won't really resolve anything and you will still have a certain amount of ink in these pads and some action should be taken. From here you have two choices...
1. Use the search engine of your choice to locate instructions on how to replace/clean the pads yourself (Recommended)
2. Open up the printer and locate the exposed parts of the sponge. Then get a few sheets of kitchen towel or any other absorbent, non-fibrous tissue and dab back and forth on the pad until no more ink gets absorbed.
If you have chosen to clean rather than replace the pads we strongly advise keeping an eye upon the pads to ensure ink isn't spilling out into the printer to avoid unnecessary damage to your printer and possessions. With this done please indicate to the software the pads have been changed and you should get confirmation the counter has been reset.

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[maxxiimus]

Wish all tutorial videos could be so good made than this, i mean many other peoples who makes tutorial videos. Video quality is good and what most of all narration is very clear even speaking quite fast as you do.

[RefreshCartridges]

@maxxiimus Thanks the feedback is appreciated. Think I do need to slow down a little, as I get that comment quite a lot.

[Langserve]

The inkpad you show being dabbed with kitchen paper is NOT the one that matters into which large amounts of waste ink are pumped. The one to worry about is hidden in the lower rear of the printer with a tube running from a pump under the parking position. The tube can be fished out, extended and run to a container. Changing the padding is not really possible as to get at it you have to strip and re-align everything.

[RefreshCartridges]

@Langserve I am aware of this. This guide is not intended to guide people how to change the sponges just reset the counter to get a little more life from their machine. I realised this shot was a little misleading shortly after uploading so added an annotation.

[corporacionmonstruo]

i have a HP printer ,not an Epson,can i use something like this ?

[RefreshCartridges]

@corporacionmonstruo I am not aware of any HP printers that would give a message like this. Could you please let me know the message given to you by your printer and I would be happy to try and help.

[nicolejaden11]

error



[nicolejaden11]

i install it but it says my ink erroe the yellow is low what i do??????????

[EasyMusicTraining]

I was searching for a new printer. However, I accidentally found your video. Now I no longer need a new printer. You saved the day. Thanks.

[dmagi15]

Thank you so much for this video. It worked perfectly on my Epson R800.

[printermaniac]

printer service manuals: refillbros com manuals

[cuttlebugsue]

I have a RX500 -said lt. Cyan needed to be replaced, replaced it made ten black copies and indicator saying cartridge empty again - help, the first one I replaced was half full and this one has ten copies on it, I can't afford another cartridge

[ashadeofdarkness]

doesn't give you the msg. but does have a waste ink pad..... that'll spill everywhere after some time, and is impossible to get out of anything

[mrmat2007]

Cheers, mate, worked perfectly. I was given one yesterday as it was off to the tip, but after doing the above I now have a brilliant printer.