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Fresh Customer Service®-Michael D. Brown

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Uploaded by on Aug 31, 2008

Stop putting prisoners on the Frontline and calling it Customer Service...



The face of customer service has turned into Frontline Employees who are trying to serve the customer with their hands tied. Michael's 6.5 steps to Fresh Customer Service will enable you to deliver world-class customer service 365 days a year.

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  • When it comes to customer service, Fresh Customer Service, Michael D. Brown is the leader and change consultant to improve and streamline your company's customer service practices today.

    Excellent job Mr. Brown. Thanks for sharing

    and keep up your exceptional work in the area of Fresh Customer Service.

    ~ Ty Howard,

    Best-Selling Author of Untie the Knots(TM) That Tie Up Your Life: A Practicaul Guide to Freeing Yourself From Toxic Habits, Choices, People, and Relationships

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