4 Tips for Better Phone Communication
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Put this video in every home with kids in Americia ASAP. It is really bad now. I work for a company that verifies appointments for a service their parents seek out. Today over 20 of them hung up on me and when I called them back to explain why I was calling they hung up again. They were looking at their caller id box to let it tell them what to do and say. Kids do not know telephone manners at all and need to learn them and hang up on everyone and it is wrong. They need help or wind up in jail.
PamelaRP 3 days ago
I was impressed with the first 45 seconds of your video then you went with smile, a really tired tip. The second tip was a very good one, being "there" for the customer is a great tip, but you raced over it and straight onto do leave dead air, the second tired tips. The fourth tip slow down is the most valuable tip you offer yet once again you go to fast over this point. You do have a lovely style that will very much work for you, my guess is that you could be a good trainer!
ContactIgnition 1 week ago
awesome tips!!
MegaFocus2011 2 months ago
Great video!
carolinabonita1 3 months ago
good video - i have a website callcentrehelp.co.uk which will give agents some good pointers and real life experiences!
kempandrew89 6 months ago
very helpful, thank you :)
MrHasibafghan 11 months ago