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Larry Hochman Expert on Customer Service and Leadership

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Uploaded by on Feb 24, 2010

Larry Hochman is one of the most popular keynote speakers in the world. He is a globally recognized expert on customer relationships, corporate culture, leadership, talent management and the future of Human Resources.
Larry uses his vast insights to help companies develop a competitive advantage by focusing attention on the needs of their customers and their people. Larry's ability to spot future trends has turned his theories into tangible business successes around the globe.
Larrys new book The Relationship Revolution: Closing the Customer Promise Gap was published in January, 2010.
Full bio available at: http://www.thesweeneyagency.com/profiles.php?showsite=196

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