Effective Telephone Techniques Video 8: Service First Video Library
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thank you for the informative post and keep up the good work!
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thanks for posting this video... It does help a lot especially for those who are in line with this field.. you can also practice this principles when answering the phone call at your very own house. Sounds good...
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good video - i have a website callcentrehelp.co.uk which will give agents some good pointers and real life experiences!
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that's an awful tie
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@janussary search for ACKbkmO9rLg on YouTube. is that one better?
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lol no that was a side step and does not work to make customers feel better.
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taking these techniques and then adding an autodialer to your business could benefit you in a huge way! if you dont know what an auto dialer is or if you're looking to start using one check out either Cdialer or sipchatter
wallywallyoxen 3 months ago 8
Strange that this video doesn't give any good advise? The final example of the man saying he has been through 10 announcements finally to get through to a person and she say yes I know it take a while to get through then she ask for his name and account number. Like that's good service! Please!!!!!!
Noospherebusiness 1 year ago 2