Service Cloud - Knowledge Demo

A powerful knowledge base is key to quickly delivering the right answer and driving higher customer satisfaction. That's why Salesforce Knowledge is at the heart of the Service Cloud. It's a knowledge base that is fully integrated with CRM, fully multi-tenant, and designed from the ground up for cloud computing. IT delivers knowledge across every channel, from you contact center, to your website, to google searches, to social communities like Twitter.

Learn more or get a free trial at:
http://www.salesforce.com/servicecloud

Category:

Science & Technology

Tags:

• knowledge base
• salesforce knowledge

[ThePrabhutum]

Why all the Knowledge demos are blank (video is blank green but audio is there)?

[helmantoler]

How does the Service Cloud track comments and "the knowledge of the crowd" from YouTube?