http://www.facebook.com/gettingengaged Engaging with customers, clients, people...it's as much about listening as it is about being proactive. Russel and Yukari use a few case studies to demonstrate the effectiveness of outreach. Listening is the beginning of engagement.
@PatrickTussie Key part there is "when it's appropriate." Pushing your way into a conversation is not much different that interruptive advertising (telemarketing)...and we know how we all love that. - R
EngageRY 1 year ago
That's a great story! This is a glimpse into the future of Twitter and businesses reaching out to customers when it's appropriate.
PatrickTussie 1 year ago
@ScurvyDawg Thanks for the support and the comment - R
EngageRY 1 year ago
Good one guys. Keep it up. :)
ScurvyDawg 1 year ago