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Managing value through Tivoli service delivery and support

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Uploaded by on Jun 4, 2011

This demo is designed to showcase the IBM service delivery and support platform, together with the IBM operation management capability, that are part of the Governance & Risk Management program. See how a global financial corporation implements an IBM service management strategy to deliver high levels of service availability, performance, and integrity. Watch how the development team uses IBM® Tivoli® Composite Application Manager for Response Time Tracking to find and isolate a service problem.

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