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Como lidar com clientes insatisfeitos

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Uploaded on Jan 3, 2012

Aprenda a evitar insatisfação do cliente e a lidar com os insatisfeitos. Técnicas de vendas e atendimento ao cliente com foco em benefícios. Entrevista de Mario Persona ao Jornal Exclusivo

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    Education

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    Standard YouTube License

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  • Toni Martins

    Toni Martins 1 year ago

    Otimo

    

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  • Joao Silva

    Joao Silva 1 year ago

    É muito bom ver vídeos de pessoas com tanto conhecimento como o seu, e o melhor, que compartilha o seu conhecimento. Abs!

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  • Edson Klever

    Edson Klever 1 year ago

    Sou seu fã, trabalho com vendas e quero muito aprender o que vc tem pra ensinar, obrigado!

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  • Gilberto Mesquita

    Gilberto Mesquita 1 year ago

    Irmão Mário Persona, sempre nos agraciando com palavras de sabedoria!

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