mr. tamiya...i want you to know that i am one of the few, new modellers..and this hobby has changed my life habits even at work =) am 22 years old..started about 2 years ago...thank you for this hobby for spending my money,which could have been wasted on alcohol and smoking=)
I don't understand the animosity by some toward Tamiya in this thread. Like any business, he wants to make product that people will buy. What's wrong with that? As for price, well, it costs a lot of money to produce kits, plus, the modelbuilding audience is a fraction of what it was thirty years ago (thank you videogames and computers). Therefore the cost per kit goes up because the volume isn't there.
Believe me, I'm one person who wishes that was not true.
And Mr. Shunsaku , stand by your product before you lose more loyal customers . Take customer's legitimate complaints seriously by setting up a complaint department.
Not only did they not right the mistake they admited they made, not one word is mentioned abour sorry it happened. Why does it matter where I bought the Tamiya product? And if a person rob somebody rob a bank a few years back, he can walk away free to-day?
I admit they seldom made mistake, but if they do, their customer supprt will use every excuse to refuse you. In my first Tamiya reply, they said I bought it from Ebay so they refused to send me the correct ones. Then in Tamiya second reply they said, the mistake was indeed made by them, but made further back, so they will not do anything.
Tamiya has no complaint department & their customer support will not right the mistakes they admited its theirs. I am still stuck with the tank kit with wrong tracks they admited their staff put in. Buyers beware if you are outside Japan buyer. I learned the hard way.
mr. tamiya...i want you to know that i am one of the few, new modellers..and this hobby has changed my life habits even at work =) am 22 years old..started about 2 years ago...thank you for this hobby for spending my money,which could have been wasted on alcohol and smoking=)
jaja1818 4 months ago
@ppplll000999 you are illogical, the limits of small models means these issues cannot be corrected. did you even listen to the interview?
emoislame12 1 year ago
oooo he is a very smart man
he hears more thunder is coming this year !!
wow what a vision tamiya is back on my list
hobby that is the right answer
great vid
grtzzz
poerik 2 years ago
I don't understand the animosity by some toward Tamiya in this thread. Like any business, he wants to make product that people will buy. What's wrong with that? As for price, well, it costs a lot of money to produce kits, plus, the modelbuilding audience is a fraction of what it was thirty years ago (thank you videogames and computers). Therefore the cost per kit goes up because the volume isn't there.
Believe me, I'm one person who wishes that was not true.
eimb1999 2 years ago
And Mr. Shunsaku , stand by your product before you lose more loyal customers . Take customer's legitimate complaints seriously by setting up a complaint department.
ppplll000999 2 years ago
I regret I have supported Tamiya for more than 50 years. Stupid me,
ppplll000999 2 years ago
Not only did they not right the mistake they admited they made, not one word is mentioned abour sorry it happened. Why does it matter where I bought the Tamiya product? And if a person rob somebody rob a bank a few years back, he can walk away free to-day?
ppplll000999 2 years ago
I admit they seldom made mistake, but if they do, their customer supprt will use every excuse to refuse you. In my first Tamiya reply, they said I bought it from Ebay so they refused to send me the correct ones. Then in Tamiya second reply they said, the mistake was indeed made by them, but made further back, so they will not do anything.
ppplll000999 2 years ago
Tamiya has no complaint department & their customer support will not right the mistakes they admited its theirs. I am still stuck with the tank kit with wrong tracks they admited their staff put in. Buyers beware if you are outside Japan buyer. I learned the hard way.
ppplll000999 2 years ago
It is great to hear the story of his side.
Taskforcedenny 2 years ago