How to Be a Good Waiter : How to Handle Customer Complaints

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Uploaded by on Mar 9, 2008

Learn how to handle customer complaints with expert tips and advice on customer service in this free video clip on waiting tables.

Expert: Leslie Moselle
Bio: With a double major in Psychology and Criminology, Ms. Leslie Moselle has experience in both the legal and child development field. Ms.
Filmmaker: Adolph Ramirez

Category:

Howto & Style

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License:

Standard YouTube License

  • likes, 3 dislikes

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Top Comments

  • Instead of all these "How to be a good Waiter" videos, how about some "How to be a good Customer" videos.

  • This bitch is FAKE. Customers do not like fake, they like someone who is genuine or at least comes off that way. Everything she says sounds canned and rehearsed...

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All Comments (51)

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  • about as genuine as an Irish bar in south florida

  • I wanted longer videoooo:(((

  • Lol! if only customers were that nice, some are, but there are a lot that are like "I'VE BEEN WAITING ALREADY FOR THIS BURGER I WANT IT NOW!"

  • it's a shame to think you need to be a good waiter to serve some fucking burger with frie.

    any way this girl should do an other kind of job

  • ill go head and go head and have the chef.. haha

  • @Shoregrey You'd be surprised. I got experience. People think that while they wait for the food they're going to order (and pay for) that anything else you offer will be free as you've offered to "get them" it. Next?

  • @mrcaopi Only a dumbass would assume anything is free without actually asking. NEXT!

  • hermosaaaaaaaaaaaaaaaaaaaaaaaa­aa

  • "we get you a brand new one in JUST A MINUTE"

    I didn't know burgers can be made medium well in JUST A MINUTE.

    Lying might get you away but EXTREME lying is just gonna fuck up everything, she should have said "in a few minutes", this way in case it takes a little longer she can go back and say "just one more minute".

    To say "a minute" right off the bat is going to get them even more.

    This is why you see mostly GUYS working in high end Restaurants, and also because woman are way to emotional.

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