Extreme Makeover - Customer Care Edition

Loading...

Sign in or sign up now!
Alert icon
Upgrade to the latest Flash Player for improved playback performance. Upgrade now or more info.
279 views
Loading...
Alert icon
Sign in or sign up now!
Alert icon

Uploaded by on Nov 21, 2009

From Twitter to self-service customer portals, transforming the customer experience is this years hot topic. But are organizations achieving true customer satisfaction? Join Bluewolf and two enterprise organizations that underwent an extreme makeover of their customer care processes and technology. Learn innovative strategies that are transforming call centers and turning customers into evangelists! This don't-miss session features the steps and decision process these organizations used to provide total customer care.

Category:

Science & Technology

Tags:

License:

Standard YouTube License

  • likes, 0 dislikes

Link to this comment:

Share to:
see all

All Comments (0)

Sign In or Sign Up now to post a comment!
Loading...

Alert icon
0 / 00Unsaved Playlist Return to active list
    1. Your queue is empty. Add videos to your queue using this button:
      or sign in to load a different list.
    Loading...Loading...Saving...
    • Clear all videos from this list
    • Learn more