Installing the BT I-Plate on an ADSL master socket

The video shows how to install a BT Wholesale I-Plate onto an NTE5 master socket to help remove interference caused by internal extension wiring in your home.

Phone socket identification tool link:
http://www.thinkbroadband.com/go/phone-socket-tool

*Common* mapping of wires to faceplace if you accidentally disconnect them. This might not match every scenario so be careful..
http://www.thinkbroadband.com/images/misc/btfaceplate1.jpg

Category:

Science & Technology

Tags:

• bt
• iplate
• i-plate
• master socket
• nte5
• thinkbroadband
• adsl
• broadband

[Sunny6602]

do you have to install a i plate on every socket or just the master socket and if i wanted to install this would  i have to ask a friend who works for bt

[thinkbroadband]

@Sunny6602 You can only install the I-Plate on a master socket and it has to be a "split" type. See the links for our website which include information on how to identify the master socket if you're unsure. You shouldn't need too much technical knowledge to install it, but if your friend is a BT engineer, it never hurts to ask ;)

[thinkbroadband]

@SmodgeTemptations: If the extension wiring is directly to the back-box, the I-Plate won't work.. and you shouldn't touch the wiring in the back-box as that's BT's territory.. it also means a "faceplate filter" won't work for you either. You would really need to ask BT to look at it.. if you mess something up behind the back box, you could get a large bill :(

[youngme1991]

i dont have a split type, will it still fit

[thinkbroadband]

@TheHappyPilgrim You don't need a microfilter in any socket if you don't have anything plugged into it. The I-Plate may help even if your router is plugged into another socket (not master socket), but it only helps if the extension wiring is causing interference in the first place. You can try moving your router to the "test socket" underneath master temporarily for few days and check if it helps. If it does, get an I-Plate & move router back to extension.

[spike2012]

I removed the face plate from my main BT socket as BT advised to do when reporting poor broadband speeds, and I have no wires attached the the faceplate... they seem to be terminated in translucent caps? Does this seem normal - does it mean I dont have any BT extensions in the house? Also, after following BT advice to plug microfilter directly into socket without the faceplate on, my speed increased from 6 meg to about 9.5 meg instantly. Surely this identifies a faulty faceplate? Thanks 4 advce

[23pissedoff]

thanks that helped alot

[thinkbroadband]

@SmodgeTemptations: If you're using BE, then BE would be best placed to help you with suggestions. The I-Plate was developed by BT and will work on non-BT connections as long as you have a compatible master socket, but BT will not want to recommend a solution without being aware of what your problem is.. BE as your ISP should be willing to talk you through that.

[thinkbroadband]

@GWH87: If you don't have any extensions, then you wouldn't want to install an I-Plate. I'm not sure if there might be some benefit from filtering, but I think it's unlikely to make much (if any) difference.