vivint. alarm security / solar systems is loosing lot's of business nationwide BUT GOLDMAN SACHS BAILOUT FUNDS SUPPORTS VIVINT. INC. APX ALARM SECURITY SYSTEMS
There is a very high employee turnover rate at Vivint. inc. Apx alarm going on constantly and All Ex Employees Should Speak Out to tell the truth about this company. The people do need to know what's going on.
Word to the wise: Do not sign with this company or you will be sorry. My family and I are completely unsatisfied with this company. Here are a few reasons why:
1) Customer service took 2 weeks to answer a simple question (this despite their promise to respond within 48 hours).
2) Customer service completely ignores anything you say in your message and provide generic responses (e.g., I asked to be contacted via email as I could not talk on the phone while at work... what do they do, they call me).
3) Pushy salesmen bait you into a contract promising a "discount", when in actuality there is none.
4) It is impossible to break a contract. Impossible! Once you sign with them they will not let you go even if they are at fault for something! This is not how you do business, occasionally there are valid reasons for breaks (military displacement, losing one's job, moving, etc.), but Vivint wants no part of it.
5) Alarms go off on their own, even when they are turned off! My wife and I awoke many nights to alarms going off that weren't even set. This is not fun when you're a doctor and need every minute of your sleep!
6) Finally, I repeat, it is impossible to break a contract. Absolutely impossible. You will owe thousands of dollars if you sign the contract, period. They do not care about your situation or anything about you, they simply want your money.
Bottom line, if you see a Vivint salesperson, shut your door immediately. Do not get played like the countless others who came to this website to share their horror stories with this company (formerly APX). If you really must have a security system, find one that offers some flexibility in breaking a contract. This isn't like a cell phone where you can cancel and owe a a sizeable chunk of what's left... oh but no, you cannot cancel and you must pay the entire 3 year (or 5 year) contract... even if you only want the service for a few months! Shame on you Vivint!
Your BBB is making consumers aware of salesmen who are going door-to-door offering home security systems "at no cost." Vivint, Inc. has been the subject of six government actions and 1,441 complaints filed with BBB.
Individuals in northwest Florida have alerted BBB that salesmen identifying themselves as being from Vivint, Inc. are offering "free" security systems if consumers pay for a monthly monitoring service.
Vivint, Inc., which also operated under the name APX Alarm Security Solutions, Inc., has had 1,441 complaints filed against it in the last three years, BBB's standard reporting period. Additionally, the BBB Serving Utah, where Vivint/APX is headquartered, reports that at least four states have filed government action against Vivint/APX for a variety of violations including operating without a license and using false or misleading sales tactics.
The state of Arkansas fined Vivint/APX $40,850 for over 40 violations in 2009.
The state of South Carolina fined Vivint/APX $5,000 for violating South Carolina codes by having their license cancelled in another state (Louisiana).
The South Carolina order references a $50,000 fine levied by Louisiana for utilizing unlicensed employees, violation of a Cease and Desist Order and engaging in false, misleading or deceptive acts or practices.
Minnesota imposed a civil penalty of $25,000 against Vivint/APX for failure to comply with licensing requirements.
And last year, the Oregon Department of Justice announced a $60,000 settlement with Vivint/APX for misleading and aggressive sales practices.
Your BBB warns consumers to be cautious doing business with anyone who shows up on their doorstep. Don't feel pressured to make a decision on-the-spot. Verify licensing, bonding, insurance or any other requirements that may be necessary for that industry. Consider getting estimates from multiple trustworthy businesses to ensure you're getting the best deal. Vivint Total Home Management Package, Vivint Energy Management Package,
For additional information and advice you can trust start, with bbb.org.
(This is the real deal about vivint) and there's much more!!!!!
http://www.ripoffreport.com/directory/Vivint.aspx
http://www.youtube.com/user/BEWAREOFVIVINT?feature=mhee
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My vivint alarm system #2by DBproductions22630 views
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