FARRELL'S ICE CREAM PARLOURS - GIVE EM THE PICKLE by Bob Farrell

Am I the only one that can see customers taking advantage of this concept lol. I know Wal-mart does that in returns.

I am one of those that works for a company where this video is required viewing. I LOVED IT! I actually borrowed it from work and brought it home for my kids to watch. It seems customer service has drasticaly declined in EVERY type of service company. Our younger employess said they "weren't going to kiss a customers butt". I explained to them you will if you want to stay employed. You can always wipe off your lips after they leave. This full video should be required viewing at high schools!!!

i hate pickles

Im going to the grand opening yay im on the guest list hehe

If we gave our love like he gives the pickles, this world would be a better place to live in!

Loved this video! To clarify one thing....as a former Nordstrom employee, The Tire Story is true, however, a little side note. The Nordstrom that was taking the tire back, had previously been a tire store, (but then torn down, completely gutted and made into a Nordstrom). HOWEVER, that said.....that is typical of Nordstrom service, or should be!

how many pickles should be given away till you stop?

38....no more, no less!

depends how much the cost of the burger and shake is. If you loose more by them not buying the meal, it doesn't matter if you've saved $100 bucks on the pickles, if you've lost his business for ever.