FARRELL'S ICE CREAM PARLOURS - GIVE EM THE PICKLE by Bob Farrell
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I've had to see video's of this man over and over for various jobs, so I'm a little worn out on it. But his points have always been true and still are: the customer is your boss, they pay your salary, and a customer for life is worth too much money overall to alienate them over something trivial. K-Mart, Best Buy, Kodak, and others today have forgotten that, and that is why they are in so much trouble.
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had to watch this for a training course for retail wpork to help get a job at first i couldnt take it seriously but sift through all the puns and he has some great points
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The mentality today is "why are you so mean to your customers?" "Fuck 'em thats why!"
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In the 1970s, they did not have pickles at Farrell's . Seriously.
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Gimme back a Farrell's in Seattle!!!!
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cool
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You can buy this @ videomedia. net they had a good deal and free shipping.
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Hi Jessica! That pot roast was fabulous... thanks for the pickle!
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Unfortunately, nowadays it seems like customers are more likely to get the finger than the pickle.
rfm2ckt 1 year ago 3
i work in a compeny that's calld 012 smile and i give my students to watch your approch on custmer srvice and i traind over 2000 pepole with your life approch on life thank you mister farrell.
hunter321443202 2 years ago 3