Making your people more productive

This episode of Inside Story looks at how organisations are saving money by making their people even more productive.

Improving productivity is a key focus for organisations and nowhere more so than in the public sector. The single multi-service platform that BT created for the Ministry of Defence replaced nineteen separate networks and has already saved the MoD around seven hundred million pounds.

Closer to home, the City of Edinburgh Council has made the in-house building services team more productive by introducing a system that allocates jobs to mobile workers through PDAs. And this increase in their own productivity means they've reduced the amount of work outsourced to contractors by a quarter.

The NHS is under particular scrutiny to improve productivity and Kirklees Community Healthcare Services are reducing patient waiting times, improving the quality of clinical decisions and saving ten million pounds a year by equipping their carers with notebook PCs. The carers now have access to all the information and services they need, including patient records, which means they can visit more patients each day without travelling back to their base.

BT has built and now manages the NHS's N3 national broadband network, and one of the services which runs over this network is videoconferencing. It's expected that the N3 videoconferencing service will save the NHS more than one hundred and sixty million pounds a year, and also free up that travel time for more productive tasks. Plus it reduces their carbon footprint.

The private sector is also seeing the benefits of videoconferencing with companies like Lloyds Banking Group finding it easy to use and the quality excellent. In fact they say it's such a central part of the way they work that they find it hard to imagine how they ever managed without it.

Time is money in the retail world, so construction company Balfour Beatty took BT's MobileXpress service to speed up the time it takes to bring IT services to their fifty thousand people worldwide. So their construction sites can now hit the ground running.
Faster networks, workforce automation and videoconferencing are just three of the ways that BT are helping people to become even more productive. Good news for organisations, and for their customers and citizens.

If you'd like to learn more about how BT could help your organisation save money and become even more productive, come and visit the Viewpoint Blog and click the 'get in touch' link.

Further episodes will appear at www.youtube.com/caseforbt where you will be able to learn more about how BT and the latest technologies could be helping your organisation.

You can read more examples at www.bt.com/casestudies

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Science & Technology

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