Vision Helpdesk Key Features

Vision Helpdesk Key Features

* Satellite Helpdesk | Multi-Domain Helpdesk
* Anti-Spam
* Robust e-Mail Parser ( Two way e-mail Parsing* | Pre and Post Parser*)
* AJAX Based Rich User Interface
* Paid Support | Ticket Pay Module ( Integration with WHMCS | Blesta | Add Billing Notes | Create Invoice | Track Payment status much more)
* Plugin Based (Allows you to enable or disable various plugins)
* Multi-Language
* Auto Helpdesk Ticket Migration Tool ( Allows you to migrate Helpdesk's like ( Kayako Support Suite | eSupport | Cerberus | WHMCS | Perldesk | Auracle)
* Inbuilt Antivirus Tool
* Auto Upgrades & Installation
* Google Apps | Google Hosted Emails (POP3 & IMAP SSL)
* Scrap Book & Private Messaging
* Submit / Reply Tickets Using Your Favorite Email Client
* Customized Tool Bar
* Service Level Agreements
* Report Generation
* Online Issue Tracking
* Custom Fields
* Ticket Escalation
* Login Integration (WHMCS | PleskBilling | ClientExec | Blesta | WordPress | Vbulletin | SMF | Joomla | OsCommerce and much more..)
* Configurable Client Portal
* Client side quick search facility
* eMail Ticket Alerts | SMS Alerts
* Useful Tools : KnowledgeBase | Downloads | Predefined | News | Troubleshoot Advance Search | Alerts | Filters | Labels | Flags | Address Book | Calendar

Read more -- http://www.thevisionworld.com

Category:

Science & Technology

Tags:

• Satellite Helpdesk
• Vision Helpdesk
• Ajax Helpdesk
• Leading Helpdesk
• Helpdesk Key Features
• SLA
• Anti-SPAM
• Escalation
• Email Parser
• Web-Based Helpdesk
• Fast Helpdesk
• Support Desk
• Best Helpdesk
• Paid Support
• Ticket Tracker
• Issue Tracker