NEW YORK (YouTube.com/AdAge) -- Consumers are no longer satisfied with just accessing cable company video content; they increasingly want control over the context in which they experience it. That's according to Jeffrey Rayport, speaking at the Cable & Telecommunications Association for Marketing (CTAM) conference in Boston this week. The marketing consultant, textbook author and former Harvard Business School professor, told cable executives that they must reinvent their industry as "Cable 3.0," and create the digital tools needed to empower its end users.
He meant CONTEXT, that is, the total environment in which cable TV might allow users to experience and manipulate the content. Imagine going to your Comcast cable TV account web page and being able to do many of the things you can do with video on YouTube or on a social networking site. He was saying that a new breed of consumers expects much more control of their access to video assets of the sort they are paying for on cable TV.
AdAge 3 years ago