Ben DeCosta on Delta's Shanghai Flight

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Uploaded by on Mar 31, 2008

Ben DeCosta, general manager of Hartsfield-Jackson Atlanta International Airport, greeted attendees with a hearty "ni hao," the Chinese greeting equivalent to "hello" in English. Mr. DeCosta told GlobalAtlanta during the trip to Shanghai that the airport will be looking to hire some Chinese speaking staff to be more accommodating to Chinese guests in the Atlanta airport. The inaugural flight was Mr. DeCosta's first to China. After coming here, he can empathize with those who feel lost and out of place during their first visit to Georgia.

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