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Business Process Outsourcing - insights from IBM clients in AN/Z

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Uploaded by on Nov 3, 2011

Insight into IBM's business process outsourcing solutions in Australia and globally. Features Westpac's Paul Newham; Telstra's Phill Sporton and Ian Wheatley discussing how IBM Global Process Services has partnered with them to provide business process outsourcing for their Finance & Admin, Procurement and Supply Chain Management business and the key benefits they have recognised.

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