Webby University: The Culture of (Dis)Satisfaction presented by Vitamin T

As part of our thought-leader series with our sponsor Vitamin T and in partnership with The Learning Annex, The Webbys is excited to present a webinar entitled The Culture of (Dis)Satisfaction.

Hosted by the Webbys' Executive Director David-Michel Davies, "The Culture of (Dis)Satisfaction will explain
how it is the golden age for complaining on the Internet. With access to sites like Twitter, Yelp, and Facebook, never has it been easier for disgruntled customers to voice how upset they are with a brand and its services.

In light of this ever-growing consumer trend, what is a brand to do? Watch this video to find out!

Category:

Science & Technology

Tags:

• Webby Awards
• University
• Education
• Vitamin T
• Learning Annex
• Webinar
• Lesson
• Customer Service
• Social Media
• Twtitter
• Marketing
• Internet Trends

[carpediematlas]

Very good information, thank you! It is so true that brands need to be in these spaces and responding to issues and complaints on social media channels.

[Guguelmars]

Great information. Boring informer

[Embodized]

He kinda looks like Dexter