IBM Collaboration Software: Enabling Smarter Decision-Making

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Lotus Notes enables the Australian Bureau of Statistics to collaborate across boundries, automate, manage and find information. The organization informs decision-making within the government and community by providing accurate data that allows people to research and to develop social policy, based on real information rather than guesses and hunches.

LANE MASTERSON: Im Lane Masterson. I head the Technology Infrastructure branch of the Australian Bureau of Statistics.

MASTERSON: So, the Australian Bureau of Statistics is Australias national statistical organization and our role is to actually inform decision-making within government and within the community by providing accurate data that allow people to research and to develop social policy based on real information rather than just on guesses and hunches.

MASTERSON: So, its fair to say that the ABS runs on Notes effectively. Notes is part of all our key statistical processes. We have staff around Australia and often they work in virtual teams.

MASTERSON: So, the ABS has used Quickr for a number of years to host some external forums. So, there are topics that are of importance to the people outside the Bureau. One of the key ones is trying to work out what questions might be on the next census. We host a Quickr forum so people can come and discuss what questions might be asked in the next census. We use Notes as a key collaboration hub. We have our work group databases and our discussion databases where groups get together to discuss topics that are of importance to them. These are a repository for important information for the group. Theyll also use that as a team calendar to schedule meetings that are important to the group as well.

MASTERSON: So, when the ABS team introduced Notes in the late 90s, we went through a large process of actually automating most of our admin workflows. So, as a manager I can approve travel or leave or purchase requests from my staff inside my Notes environment. Someone raises a request to purchase a piece of equipment, an e-mail comes to me, I sign it off, theres a workflow thats audited throughout the application development environment so that I can go back and track exactly who approved what at what time and that all happens inside the Notes environment.

MASTERSON: Everything the ABS does is using Notes Domino. Effectively, it allows us to very quickly collaborate. It allows us to automate all our workflow. It allows us to manage all our information in a way that makes it easy to find information and share it across the organization. Its fair to say that Notes Domino is a key part of what the ABS does and it enables the ABS to work in a way that it does.

MASTERSON: Lotus knows everything about the Australian Bureau of Statistics.

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Science & Technology

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