CNA - Nightingale Nursing Home Mistreats Patient

SINGAPORE: The Nightingale Nursing Home along Braddell Road has been suspended with effect from April 12, from admitting new patients, after some of its staff members were found to have mistreated a resident there.

The incident came to light after Channel NewsAsia alerted the Ministry of Health to a video, taken by a hidden camera on a patient's bedside.

The video showed an elderly woman patient sitting next to a bed without any clothes, while the ceiling fans in the room were on.

After a while, two staff members were shown lifting the patient and throwing her onto a bed.

In one footage, a staff member was shown slapping the patient after she moaned in pain.

The old lady has been a resident of the home for the past four years.

The nursing home said it has disciplined the staff involved, and placed additional measures such as getting senior staff to visit the wards and checking the conduct of its staff.

The measures also include holding regular meetings with patients and their family members.

In its reply to Channel NewsAsia, the Ministry of Health said: "There were significant lapses in the care standards provided to the patient in question.

"This should not have happened. There should have been tighter supervision of staff rendering care to vulnerable patients. Patients' dignity and respect must be upheld at all times".

A family member of the patient said: "Of course we are unhappy with the incident.

"We sent her there for the nurses to take care of her; we're disappointed with what happened.

"There are other old folks at the home. We hope by bringing this matter up, it will help to improve things at the home.

"We have since moved our mother to another nursing home".

The Ministry of Health said it will closely monitor the nursing home to ensure all additional measures required of it are properly implemented and subsequently ascertain if the suspension imposed on the home should be reviewed or further sanctions imposed.

It said: "Our inspectors regularly check that all nursing homes are properly maintained, keep their patient records in order and institute effective infection control measures.

"Nursing home operators are also required to maintain care standards on medication administration, fall prevention, housekeeping, etc.

"Nursing homes that do not meet the required standards or which require closer monitoring for any other reason will be subject to more regular audits. MOH will also guide them on how to improve their performance".

-CNA/wk

Category:

News & Politics

Tags:

• Nightingale Nursing Home
• Singapore
• MOH

[super1989]

the faces of the staff should not be censored in the video at all.

[mannequin12]

They should have not sent their mother to a nursing home in the first place.. :(

[betsyfernandez09]

woh.. this news and video pains me... I hope the person behind the indecent action will be charged for what she/they did... Psychological aspects of the caregivers should be checked too so that these matters would not happen again... Felt sorry for the patient and her family... I do hope nurses nowadays could see this and examine their selves if they really have the heart on caring for people...

[bummerfiesta]

@maiachryseis , for your info, i am a foreigner and i am totally appalled and disgusted by ourselves, by way of our work attitudes ,uncultured behaviours and the low level of ethics. it is really a big shame and we are a nuisance to singaporeans. i wish we can do something about ourselves.

[maiachryseis]

@bummerfiesta For your info, I'm a Singaporean Chinese that is utterly disgusted by my own countryman like you. Thanks for replying me like that, because I know what to teach my students next time and what policies to change in our eduction system. *peace*

[tripvids420]

@mannequin12

agreed. but she may not have any family:(

[kickflip16]

I don't think they are Filipinos. The women shown in the video doesn't look like Filipino. Filipinos are not like that. They do care much about the elders and they are known for quality service internationally.

[bummerfiesta]

@maiachryseis

go screw ur mother and f yourself you foreigner scum. u scums are trouble to every country you go to and nobody welcomes you. your whole freakin race is that shitty and that's why you dont even want to be in your own country.

[maiachryseis]

@galdragon Please stop ur mindless trolling and insults. I feel embarrassed for you and to be called a Singaporean just because there are immature people like you who go round insulting other people of other lands who come here to clean the butts and dirty streets of our brats. Just because a few people committed a mistake doesn't make the rest guilty by association. Singaporeans have been very ungracious in other lands and have a bad reputation already, so dun make it worse on the net.

[vumpirekizz]

@galdragon ah, so you hate us, huh? now who's the pest? you know what? most of singgaporean here in UK are hookers compare to us filipinos here. we have a well mannered job. don't you know that i fucked a singgaporean women last night for only 40 pounds. screw you dickhead! ,|,,

[mannequin12]

@cheekwg true. but we malaysians have different sentiments regarding taking care of parents. nevertheless, to each his own. :)