Excel Gas Water Heater 1.6 GPM
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@billk29 Check out my problem and fix on YouTube.
DonSchenck 1 month ago
Continuing ... my email to Excel America's "service" department bounced back. No service; You're on your own.
However, after reading about the Oxygen Depletion Sensor (ODS) technology, I decided to give something a try: I got a can of compressed air ($7 at Best Buy), took the cover off my heater and blew out all around the ODS. Result? Works perfectly again. I hope this is the only issue I have, because poor service aside, I love this water heater.
DonSchenck 1 month ago
One year later; My heater doesn't work, and Excel America has ZERO support. Zero. Nada. None. I cannot recommend this heater, which is very disappointing. When it works, it's great ... but when it fails, you have no option but to purchase a new unit. If a unit is only going to last me one year ... it's not economically feasible.
DonSchenck 2 months ago
I didn't know anything about your company or the quality of this heater, but after seeing your video I am impressed and just ordered one on amazon.
billk29 4 months ago
I recently installed this heater in my Pennsylvania home. It's just the wife and I, so I didn't need more than one outlet/appliance at a time. In short, this heater is AWESOME. I love it. VERY happy with it. Thanks, Excel America.
DonSchenck 1 year ago