Hi, im having a problem with my wifi. When my BB 8520 was reformated, my wifi doesn't turn on. Im not able to make it function coz i cant enable my wifi on. what should i do?? help pls. thanks a lot
It sounds like the WiFi is working on the handset but not recognising that the router is in range and able to connect. I would suggest resetting the router and the handset and trying again.
If that doesn't fix the issue, let me know and I will help further.
my wifi doesnt want 2 work (BB8520). under manage connections my mobile network is switched on nd der is a green tick my wifi is turnd on wit my routers name nxt 2 wifi but der is no green tick.under wifi opt my router is a savd profile nd is connected.under opt>advance opt>TCP/IP der is no info nd no ticks.under opt>advnc opt>Browser my default browser configuration:hot spot browser . default MDS browser configuration: Internet browser .default wap browser configurations:02 Active.plz help asap
If you haven't been provided one and there isn't anything on the router itself then you would have either set a password up with your provider when you activated your WiFi or it isn't password protected and will show as an unprotected connection.
Hi @MrVinNocent,
It’s a shame to see the problems you’re having with your WiFi.
One thing you could try is to perform a backup and restore via your Desktop Manager.
Should this not resolve the problem with your WiFi then you may need to send this away to be repaired if it's within warranty.
Thanks,
Jenny
VODAFONEUK 4 days ago
Hi, im having a problem with my wifi. When my BB 8520 was reformated, my wifi doesn't turn on. Im not able to make it function coz i cant enable my wifi on. what should i do?? help pls. thanks a lot
MrVinNocent 6 days ago
Hi @TheChaimae12345,
The Pre-Shared Key is usually shown on the back of your wireless router.
Thanks,
Heidi
Web Relations Team
Vodafone UK
VODAFONEUK 2 weeks ago
but what is the key, where can you find them??
TheChaimae12345 3 weeks ago
Hi @MrLilReechy,
It sounds like the WiFi is working on the handset but not recognising that the router is in range and able to connect. I would suggest resetting the router and the handset and trying again.
If that doesn't fix the issue, let me know and I will help further.
Thanks,
Heidi
Web Relations Team
Vodafone UK
VODAFONEUK 1 month ago
my wifi doesnt want 2 work (BB8520). under manage connections my mobile network is switched on nd der is a green tick my wifi is turnd on wit my routers name nxt 2 wifi but der is no green tick.under wifi opt my router is a savd profile nd is connected.under opt>advance opt>TCP/IP der is no info nd no ticks.under opt>advnc opt>Browser my default browser configuration:hot spot browser . default MDS browser configuration: Internet browser .default wap browser configurations:02 Active.plz help asap
MrLilReechy 1 month ago
@VODAFONEUK no mine does this also the same as craighayleigh
andy0705b 1 month ago
Hi @DUBSTEP201111,
Oh dear. Is the router in range and switched on? Have you made sure that you switch on WiFi before searching?
Heidi
Web Relations Team
Vodafone UK
VODAFONEUK 1 month ago
Hey i tried this but it 'unable to scan for network'
please reply :)
DUBSTEP201111 1 month ago
@SP1D3RMAN75
If you haven't been provided one and there isn't anything on the router itself then you would have either set a password up with your provider when you activated your WiFi or it isn't password protected and will show as an unprotected connection.
Thanks,
Phil
VODAFONEUK 2 months ago