Restaurant: Managing Complaints

Training film for hotels and gastronomy. Examples for quality assurance are given on the basis of correct/wrong training films. Further topics: kitchen, human resources leadership, housekeeping, front office. Also available in dubbed versions (German, Spanish, Polish, and Rumanian). For further information go to www.hotelqualitymanagement.com

Category:

Howto & Style

Tags:

• Hotel
• quality
• management
• gastronomy
• training

[jomjosevarghese]

Even the second lady could have more attentive towards the guest. Service is an art. It should come from the heart and should have a passion towards it.

[paradisee1122]

stupid! She should be cheerfull and smile. that addatude is bad , the first girl. Second one is much better.

[kidluna]

by fresh she means microwaved yall

[jonassx100]

i like 2nd one girl

[DavidDuranteMusic]

This jobs make me feel sick!!Just tell him to go to the kitchen and warm the food up in the microwave himself :-)

[tsabgurl209]

i like the 2nd one better

[Hayo1972]

Dsjesus, where are ze people from?

Dzjermany?

[anticenaguy]

great video! funny yet important