trying to cancel vonage #3

I encourage you to google vonage.After looking past the first hand full of listings there, youwill read accounts of others having the same problem trying to cancel service.

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[bushuraloser]

Thanks snail0 you are right about this approach working.I hear phone calls to the CEO work good too. A fellow commente earlier this worked for him in setling a Comcast issue.You know as much money as these folks make you think thy would realize that a little bit of good ol human to human service can save them millions in advertising.

[bushuraloser]

Vanage should change the name to DAMAGEe

[FMoradipour]

give me your account info and I'll deal with this for you.

[bushuraloser]

Thanks for the offer I may tae you up on this

[mshenley]

i used to be vonage cust myself and i also cancelled my service since i let go of my dsl.guys lets give this people a break.they do follow certain company rules as explained to me.they disconnect and charge me all those stuff since thats the only way to do it,then refunded it to me as well.

[bushuraloser]

Why should I give them a break they have not been giving me or others? I am still waiting for the refund of hundreds of dollars they have taken from me and I never even made one call nor used there equipment once.

[TomZentra]

Typical experience with Vonage.

I called their customer service today for assistance with adding a second line. I was led in circles. Every time I asked a Yes or No question the foreign Vonage call center agent answered my question with another question!

VERY FRUSTRATING!!! Eventually, I gave up and hung up.

[deadnec]

fuck vonage!

[discountbacon]

Although some might not believe this, four years truly makes a difference. Vonage has changed a lot of it's policies, including hassle-free cancellation, now. Of course they're going to try to convince you to stay, but they're not going to make you pay to cancel like they used to. The customer service also bypasses AT&T's by far. Depending on which call center you reach, agents will even followup with you until any issue you have is fully resolved.

[carlitosblue]

@bushuraloser

you mean garbonage

[HardRainAtNight]

Vonage absolutely sucks. If you want crappy phone service without lying, useless customer service try Majic Jack. Majik Jack phone quality sucks just as bad, but they are much cheaper to quit when you quickly decide that it also sucks.

[feltes45]

"this is going to make a beautiful video" - Damn right.

[TrackerProTeam175]

I hate VOnage!!! These bastards are just like democrats!!!

[witch26071]

Fuck vonage! i don't respect them enough to capitalize their name

[snnnoopy]

Can I ask how this turned out???

[snnnoopy]

Vonage has been doing this to everyone...why hasn't there been a class action suit yet?

[allengoodge]

Thanks for the info. I am currently using voxcorp voip that I got at vontrump.com