A sample clip from the Financial Services Training DVD "Starting Sales Conversations for Tellers".
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Full DVD description:
This exciting 20 minute DVD presentation outlines the challenges associated with selling on the teller line and describes three simple steps a teller can take to get the customer to agree that they want to hear about the product they are thinking of selling. To reinforce the points there are a series of dramatizations that clearly show the techniques being used.
Also includes a 20 page workbook that is loaded with exercises to reinforce the skills taught in the DVD as well a quiz to measure retention of the material.
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