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Administrative Manager of the Year Deb Mullen, PT

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Uploaded by on May 20, 2009

Deb Mullen, PT, Vice President of Information Technology at Concord Regional Visiting Nurse Association (CRVNA) in Concord, N.H., was awarded the VNAA's 2009 Administrative Manager of the Year on May 15, 2009, in San Antonio, Texas. She is best described as an 'IT Guru.' Deb actively seeks ways to keep CRVNA ahead of the technology curve, while also saving the agency money. Deb's leadership and ability to develop, implement and educate staff has led to significant accomplishments in the administrative management area at CRVNA. Her knowledge of clinical operations and patient-care needs enables her to excel with IT installations, testing and training.

She also developed and implemented the use of telephony for paraprofessional staff, in addition to developing an automated scheduling system to capture staff availability and the ability to match employees based on patient needs. Deb also successfully implemented a telehealth program to monitor patients with chronic illness and a physician portal system, which has significantly improved physician satisfaction and reduced staff time and cost. Deb's dedication, expertise in the field, and her focused attention on staff's ability to use IT, is why she was nominated and selected as the VNAA's 2009 Administrative Manager of the Year.

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Nonprofits & Activism

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  • Nice job Deb. You Rock!

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