5 Warning Signs of Fraudulent Orders | Two Minute Tuesdays

When it comes to your ecommerce site, each dollar counts, especially when you're accepting payments online. Sadly, there are lots of identity theives and abusers of credit card fraud that are looking to get you. Protect yourself from fradulent orders by watching today's video that provides 5 major warning signs to keep in mind.

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  Science & Technology

[Cecilia Livingston]

What you should have said is to NEVER process any orders that the billing address doesn't match with the credit card information they have submitted or the AVS code doesn't match.

[NaturaleGREEN]

I've deal with chargebacks twice, once was a simple misunderstanding the other, I'm not sure but I learnt from the first one to keep as much info as I could on file. I now have a file "Credit Card Communications" and I keep emails from the customer to prove the authorization. Plus I don't process anything without CSV #. I've won both chargeback disputes but I'm sure those won't be the last time! I block sketchy IP addresses and use Fraud Detection from Volusion to help flag sketchy orders!