Customer Service

Tooty Inc.-Our customer is competing for a huge contract. The CEO will contact TLC personally at an
unknown time pretending to be a TLC customer so he can have a firsthand experience with their service. Our mission is to identify any potential holes in TLC Corporation's customer service structure---i.e. customer service reps that give poor levels of service. We'll zero in on those reps that give consistently poor service. Jack will train them onsite or bring them in if they are uncooperative. Voice, attitude and wording have a powerful impact on the way someone pictures you over the phone.

Category:

Comedy

Tags:

• customer service
• customer service funny
• bad customer service
• sales training
• funny
• comedy
• training
• attitude