Frustrating MyFord Touch

Ford's new MyFord Touch control system gives you many different ways to operate controls. But none of them is particularly well-designed, adding up to frustration and distraction. Find out more about MyFord Touch and other car products on our website: http://www.consumerreports.org/cro/cars/car-buying-advice/index.htm?EXTKEY=I9...

Category:

Autos & Vehicles

Tags:

• MyFord
• Ford
• Touch
• control system
• navigation
• voice control
• vehicle
• auto
• car

[prodigy1210]

This guy deserves a car with a cassette player.. whiney bitch

[ckeegan003]

I am so confused, not by the system, but by the video itself. I was expecting to see an example of his frustration in the video, but all I saw was the system responding pretty flawlessly to every single touch and voice input.

Honestly, this video defeats it's own purpose. Sound silly talking to your car with other adults inside? Give me a break, voice recognition has been in cars for a long time, including my 2003 Honda Accord. Consumer Reports should feel silly for making this video.

[kanna231]

what ford car is that?

[kanna231]

@keithie13 I agree with you there.I wouldn't I have a time using the navigate program looking for the concert that I want to go and getting a call from someone.

[HFord57]

@127001er The new update isn't an update... it's a new computer interface. The screens have been redone, the speed that you can make commands has been improved, the typeface is bolder and larger, the system was redesigned based on customer feedback. It's in beta test stage now and a new software will be mailed to you within a couple of months. Your Ford dealer can help with installation and there may even be an extension of your Owner's Warranty as well. Hang in there!

[127001er]

MyFord Touch is a wreck. I've been the sad owner for over 13 months and still no resolution. It's a crap shoot every time that I get into the vehicle and use the MyFord Touch system, as it freezes up, fails to recognize the phone or USB device, and the voice command system is not reliable. Search YouTube for MyFord Touch problems, this is not an isolated incident. Oh, about the 2012 mystical update to fix all of the problems, I was told that the last 5 updates were going to fix it too.

[tingokuman]

shut up and enjoy the tech put your gloves in the glove box TARD what a lame review of an awesome vehicle

[BuiltFordTough2011]

Consumer reports always whines and complains about anything American and always rip into ford this guy deserves a 1965 car with nothing electronic about it this is why i hate consumer reports there so full of crap

[Dirtyharry70585]

Really....someone slap the puss!

I love my 2011 explorer and the controls are fine. Your are right about the sync, speaking commands with talkers in the car wont do, thats why there's buttons, remember YOU wear the pants-driver.

[avsrule247]

This guy should just buy a car from the 90s and make it easy on himself.