3rd Global Contact Forum Conference- Keith Fiveson.m4v

The 3rd Global ContactForum is the third installment of the most successful global conference in Latin America for contact center professionals. Started in 2010, GCF serves as a knowledge hub for professionals in the customer service industry. Customer care executives, managers and supervisors gather here to discuss best practices, industry challenges, showcase new technologies, exchange ideas and share their knowledge. The event in 2012 will focus on Digital, Social Media, Mobile Customer Relationships. Here are the highlights and focus on one Keith Fiveson, speaker and Co-Chair for the conference.

Category:

Education

Tags:

• call
• center
• contact
• digital
• social
• mobile
• Forum
• International
• Group
• Conference
• Community
• Mobile Phone
• Meeting