Part 3 of 3: Manage a Service P&L -- How to read, interpret and react

Strategy Development's educational webinar series, sd|webEd.
Recorded on August 24, 2010

With a precise understanding, the service income statement (P&L) will provide a service manager with the information needed to make sound business decisions and realize 52% plus returns.

Comprehension of how managed print services (MPS) business affects the P&L adds a layer of complexity that requires specific knowledge. This level of understanding can only be realized with the proper education of how to interpret and act on data and then how to communicate and strategize with fellow department leaders.

Industry veteran Mike Woodard, Service Consultant with Strategy Development, presents this 45-minute webinar to decipher and make the most of managing your service income statement. Mike has 30+ years experience in all aspects of field service operations and service strategy development. He has held key service operations positions including National vice President roles for Field Service Strategy, Field Services, and Field Service Operations. Leading up to that, Mike has also been a District Service Manager, Region Service Financial Planning & Analysis Manager, Region Quality Assurance Manager, Field Service Manager, and Field Service Technician.

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Education

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• Strategy Development
• webEd