There are few places in the world where everybody starts from a level playing field. On the contrary, concerns with social, economic, racial, ethnic, and gender inequalities -- amongst others -- are a constant theme and a constant challenge. For most of the second half of the twentieth century, it was felt that greater economic development and better government services would in time lead to a reduction in differences. Unfortunately, as report after report has pointed out, that has not proved to be the case. Increasingly, governments are being asked to "put people first" and to look at services in terms of their contribution to the construction of citizenship and the effective guarantee of individual and collective rights. Social justice has become a transversal theme, a question to be asked of all areas of public policy provision. In this panel, members of the Liaison Group for Innovations in Governance and Public Action took a critical look at the progress being made.
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