IBM Collaboration Software: Delivering Smarter Connectivity with IBM Notes/Domino Platform

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Asian Paints' CIO speaks about IBM Lotus Notes/Domino as the organization's primary platform for Email and Instant Messaging, quickly connecting employees globally. IBM Portal technology allows Asian Paints to simplify content management and provide access to various users, including retailers.

MANISH CHOKSI: My name is Manish Choksi. I am the Chief of Corporate Strategy and the CIO for Asian Paints Limited.

CHOKSI: So, Asian Paints is a coatings manufacturer. We make a full line of coatings. We make it for both decorative products as well as industrial products.

CHOKSI: So, the Notes and Domino platform we moved to about three years back. It is our primary e-mail and instant messaging platform for connecting all our employees globally.

CHOKSI: So, Lotus Sametime has been our instant messaging platform, but importantly its also the presence of platform. So, we use Sametime for Quickr Activity between dispersed employees. Weve got about 90 offices in India and weve got, maybe, another 13 or 14 globally and it allows us to remain connected. It allows us to see who is at work and really get across messages really quickly to each other.

CHOKSI: Portals are such a good means to manage content and to be able to give unified access to applications for a whole set of users. It also allows us to give the access in a way where we can fuse technology from many different parts of the application to be able to deliver sort of the single front end to the users that use it.

CHOKSI: This technology is very critical to access and to have a relationship with our retailer network application paints, uses 25,000 retailers to go to market and services customers. And we feel that by deploying Portal technology we would be able to have better set of communication and give better access to our retailers to be able to connect with us.
You spend too much of time waiting for trains or planes to get you to a place and waiting in traffic if youre using automobiles. So, I have a feeling that the collaborative technology from Lotus will help us at one point of time make an impact to the environment in a small way, but probably a greater impact on workforce productivity.

CHOKSI: At Asian Paints Lotus knows how to connect people to each other.

Category:

Science & Technology

Tags:

• Lotus
• Notes
• Domino
• Virtual Team
• Sametime
• Instant Messaging
• Business Email Solution
• Global
• Collaboration Software
• Connectivity Platform
• Websphere Portals
• Enterprise Portal Software
• Content Management
• Workforce Productivity
• Team
• Knows
• IBM
• customer testimonial