Tivoli Live - service manager Overview with Phil Fritz

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Uploaded by on Dec 16, 2010

IBM recently extended it's SaaS-based IT Management suite, Tivoli Live, by adding in a bundle of features under the banner of "service manager." More than just a service desk, it comes with an asset manager, configuration management, a service catalog, and more. Disclosure: IBM is a client and sponsored this video.

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