CyConsole™ - Telephony Operator Console
http://www.cytrack.com/cyconsole.asp
CyTrack® CyConsole™ is an intelligent PC based Telephone Operator Console. CyConsole™ provides computer assisted functions to enable superior operator service for any busy front desk environment - especially suited to Serviced Offices, Hospitality, Bureau Services and Corporate Use. Features include Screen Pop of Caller ID and/or the name of the number called, Prompts and Scripts for Customised and Specific Call Answer Requirements per business line or number or service or client, Simple Click and Transfer, Integrated Directory of Users and Departments and optional Integrated Messaging options.
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