Help Desk Software HESK
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Looks good, gonna install now.
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it was quite easy for me to install it but the more easier it was to install the more advanced and useful features it provided me
2 years ago 3
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Two questions for you about this software:
1) Do customer replies get emailed to the admin? I mean the actual reply and not just a notification to say they've replied?
2) Can admin reply to tickets by simply replying to the email notification? (or do you need to log in and reply to the ticket directly)
Please let me know, thank you.
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I love HESK! I've been using it for several years and it's unbeatable. My members love it too. You won't find a better help desk script anywhere!!!!!!!!!!!!
HonorOurVets 2 years ago 6
Oh yes I set this up on my site I love it
creg17 2 years ago 5