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Uploaded by on Jun 2, 2010

Advice from Consumer Direct: Kate Bellamy is buying a birthday present online - but what can she expect and what are her consumer rights?

Consumer Direct provides online consumer advice on Directgov: http://www.direct.gov.uk/consumer

http://www.oft.gov.uk

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  • @optionsupdate Don't, go elsewhere. Trust me, I know first hand about crap traders on there

  • @LemonGun891 really? me too :(

  • UHHHH i hav to homework on this :(

  • You really can get great savings on all sorts of purchases when you know where to go. Especially when you shop online. Take a look at this video - it shows you how to do it.

  • is there a "force majuer" exemption for delivery dates?

  • i may buy a computer from ebay but I am scared, any advice

  • Thanks for your video. Do you know anything about online shopping´ consumer rights in U.S.? Thanks.

  • where do i email to complain about a product i purchased online? in fact a product i bought though steam

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