Winning Spirit: The Humble Hero
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Uploaded by NutsAboutSouthwest on Jan 3, 2012
A few weeks back, I flew up to San Francisco to hear a tale of heroism. On one unassuming morning, Ramp Agent Will Pierce covered a few flights with new Ramp Agents for the Training Coordinator who was running a bit late.
Several flights in, Ramp Agent Douglas Wong suffered cardiac arrest while stacking bags in the bin. Pierce, who had taken an online CPR class only the weekend before, sprung into action, giving crucial chest compressions to Douglas. Minutes later, Ramp Supervisor Juan Milo, a former U.S. Marine, joined the scene, taking over CPR and handing out clear life-saving commands. Pierce then rushed upstairs to the plane to get the attention of the Flight Crew so they could bring down the defibrillator and restart Wong's heart.
What truly struck me when meeting Pierce and Milo was their humility. They didn't want to be thought of as heroes; they were just concerned that their friend would be alright.
Thanks for watching the video—I hope it captures their story.
- Stephen M. Keller
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This is one of my lacrosse coaches. He's a great coach and an even better person, as evidenced by this video.
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Man, that guy who went into cardiac arrest is HUGE!
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Wow, heart-warming stuff right here. Glad he's OK....
A fellow ramp agent (for another airline, but that doesn't matter)
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Juan your really a true marine you still live by "Honor, Courage and Commitment" A true marine will not leave his men behind even a civilian, a coworker and a friend. Your dedication and training what you do best in any situation paid off" I am so proud to be your cousin. I give full respect for you. Semper Fidelis "always faithful,"
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Will Pierce: Not just a goal saver but a life saver!
You're the best A.A.G.G. (All Around Great Guy)!
--Johnny Fun (your favorite Cranx teammate)
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Great job Will!!
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Will is one great guy and I am proud to know him. His strength and character are outstanding!!!!
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Proud to be your cousin Juan; our Hero!
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WAKE UP MEDIA......This should be top story on EVERY news channel around the U.S. Talk about a real American hero. Just another reason my family ALWAYS flys SWA! Thanks to your entire team.
dteamer 2 months ago 5
If I ever have a problem....I hope there are guys like this there to help!!!
gchoice 2 months ago 2