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John Seddon - Re-thinking IT keynote speech part 3

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Uploaded by on Mar 18, 2011

Rethinking IT: A recording of John Seddon's keynote speech at Øredev 2010 (in Malmö, Sweden) talking about the systems approach to using IT in service organisations.

Seddon outlines the counter-intuitive truths discovered by managers following his Vanguard Method, describes the systems approach to organisational change and argues instead for a different way to develop IT that costs less and delivers more.

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  • This guy is a genius, love what he has done!

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