I recently stayed at the Sheraton NY Hotel & Towers and paid top dollar for a hotel which I thought was top notch. I lived up to my part of the bargan by paying them $1,200 for staying there, they however, Sheraton didnt live up to their obligation by providing me a CLEAN bathroom & providing air conditioning. The bathroom was dirty and full of mold and the room was around 85 degrees day & night. Watch the video... Please coment as we need to show the CEO's of these corporations that this is UNACCEPTABLE and won't be tolerated!
Im sure its alot better now
madonna933 6 months ago
I can't bieleve this what happend to U now its better bieleve me
victoriajustice2all 7 months ago
I've been in sheraton new york it's very nice it's great!!<3
victoriajustice2all 9 months ago
I hope its not like that in Manhattan and Times Square because I'm going there TODAY.
mattchewy2 1 year ago
in Mexico at a 250pesos/20 USD a night (500 pesos/40 USD if you want a private hot tub) I got great service and the room was PERFECT this is crap.
EtherealOhitoyoshi 1 year ago
i stayed at the sheraton times square(i think right across the street)
the room's size was actually great, in terms of condition the room was great except for one thing
the walls paper thin, and we could hear everything on both sides of our room.
i asked reception if there was anything they could do.
two words, CONDESCENDING AND RUDE
worst service i have ever received. ive stayed in shit 1 star hotels and gotten better service
NEVER STAY AT THESE PLACES
r3pmo 1 year ago
i stayed there and although the rooms was tiny we had a room on the 5th floor and our room was fine except the size
mwmwmwmwmmdw 1 year ago
Learn from experience. Before you book / pay for this much, you should've checked the room amenities in their website. Someone hasn't done his homework ;-) As for the bathroom, most hotels would be more than happy to swap a room for you. Even in a 3 star one. Just tell the reception nicely about the problems in the room. Sorted! x
ellysusanto 2 years ago
now how the hell does it get over 80 degrees in the room when it is 25 during the winter nights in NY?
Spartanizzo 2 years ago
what is one of the best hotel to stay in in Timesquare, i will be vacating there in less then a month and need a decent hotel for less than $400 a night??.. please respond, thanks
glamcam23 2 years ago