It's A Dog's World
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Uploaded on Jul 11, 2008
Available at: http://crmlearning.com
What kind of health care organization are you running when a dog at the vet gets treated better than patients in your waiting room? This funny video takes a look at some very real customer service issues in the healthcare industry, and helps workers truly experience the patient's point of view.
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All Comments (1)
caeseroct0 3 years ago
Just saw this in med school. It's pretty hilarious, especially for an educational video.
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