YouTube home Comedy Week on YouTube
Upload

Webinar: Using Chat for Customer Service & Sales

TELUSInt TELUSInt·20 videos
94
346 views
Like     Dislike 0

Sign in to YouTube

Sign in with your Google Account (YouTube, Google+, Gmail, Orkut, Picasa, or Chrome) to like TELUSInt's video.

Sign in to YouTube

Sign in with your Google Account (YouTube, Google+, Gmail, Orkut, Picasa, or Chrome) to dislike TELUSInt's video.

Sign in to YouTube

Sign in with your Google Account (YouTube, Google+, Gmail, Orkut, Picasa, or Chrome) to add TELUSInt's video to your playlist.

Uploaded on Dec 12, 2011

Convening a panel of industry experts from TELUS International, Dell and SPOT Consulting, this webinar reviews industry-proven strategies for: 1) Adopting and integrating online chat for customer service and sales 2) How customer service leader and chat pioneer, Dell, uses chat to drive CSAT and sales ROI, 3) How best practices can impact chat effectiveness, and 4) How chat system features help drive the ideal chat customer experience.

  • Category

    Education

  • License

    Standard YouTube License

The interactive transcript could not be loaded.
Ratings have been disabled for this video.
Rating is available when the video has been rented.
This feature is not available right now. Please try again later.

All Comments (0)

Sign in now to post a comment!
  • Loading comment...
Loading...
Loading...
Working...
Sign in to add this to Watch Later