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Formation Vente et accueil agence bancaire Produits & services B2C : Connaître le VAKOG (test)

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Uploaded by on Sep 8, 2009

FR02.04 Test : Connaître la méthode VAKOG.
10 cas pratiques pour s'entraîner à connaître et reconnaître les préférences cognitives du client : Visuel, Auditif et Kinesthésique.
7 séries de tests de 10 situations chacun, soit 70 questions !

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