Alert icon
We're changing our privacy policy. This stuff matters.  Learn more  Dismiss

Service Asset and Configuration Management Explained Visually

Loading...

Sign in or sign up now!
Alert icon
Upgrade to the latest Flash Player for improved playback performance. Upgrade now or more info.
6,055
Loading...
Alert icon
Sign in or sign up now!
Alert icon

Uploaded by on Sep 10, 2010

Stick Man explains Service Asset and Configuration Management in simple language. He says he'd rather drive with a GPS (equipped with live traffic reports of course) than his brother in the front seat with a bunch of maps and the phonebook. And, if your business is only looking at IT assets and not the "traffic" they generate, then you won't know which roadblocks to avoid and where the easiest and fastest routes are.

  • likes, 0 dislikes

Link to this comment:

Share to:
see all

All Comments (1)

Sign In or Sign Up now to post a comment!
  • This the best explanation of SACM in ITIL I've ever come across. I'm co-author of the ITIL v3 Service Strategy book. I worked closely with Service Transition co-author and good friend Shirley Lacy. Both of us would have loved to have worked with the minds behind this SACM explanation.

Loading...

Alert icon
0 / 00Unsaved Playlist Return to active list
    1. Your queue is empty. Add videos to your queue using this button:
      or sign in to load a different list.
    Loading...Loading...Saving...
    • Clear all videos from this list
    • Learn more