Cisco Sucks Video

I bought a wireless router. I called tech support. Then customer service. Then I called back again. And again. Then I emailed. Then called, then . . .
four weeks later I have my same crap router, two more routers that they've sent me (the same model that also don't work) and one router that they promised me will work "in transit" (yeah, right).
Feeling helpless and frustrated I decided to write a song and create a video and post it on You Tube with the hope of telling this story to the masses and send a message to Cisco . . . you SUCK!

UPDATE: Guy Winch, author of "The Squeaky Wheel: Complaining the Right Way to Get Results, Improve Your Relationships, and Enhance Self-Esteem" just wrote about my story and posted my video on his blog!! Check it out:

http://www.guywinch.com/the-heavy-metal-price-of-bad-customer-service-2/



Thanks Guy! You DO NOT suck!

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Entertainment

Tags:

• funny
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• service
• song
• cisco
• wireless
• router
• sucks
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• viral
• mobile
• software
• management
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• nerd

[sitlos1971]

Hey - Guy Winch, author of "The Squeaky Wheel: Complaining the Right Way to Get Results, Improve Your Relationships, and Enhance Self-Esteem" just wrote about my story and posted my video on his blog!!

Thanks Guy! You DO NOT suck!

[ZeppDK]

awesome song, but has to say, that its not CISCO's own products that suck, only the Linksys ones, and even though CISCO bought Linksys, it still seems to be the same crappy hardware..

Im a IT konsultant and working with professional equitment, and must say that CISCO is the most stable i have seen, this even made me buy a CISCO 851w for my home network, just to get rid of the crappy wifi router i got from my ISP

[Sonnyxleet]

Cisco seriously sucks. Pretty much the same shit happened to me.

[kiliasov]

dude - this is awesome.

[TavingtonMagoo]

Awesome!! Keep doing things like this.

[MissJEANSARI]

U R CRAZY, DUDE!

[dosan76]

found this through forbes article... haha... you are step9... love the dancing...

[jdxcc]

@sitlos1971 Forbes wrote about you as well. Search on their website "How to complain to customer service and win". You are step number 9.

[blondecrazygaijin]

Why not also make a report 2 the Better Biz Bureau. Seriously, companies hhhhhate that, big time. Great song..!

[uagniza]

@sitlos1971 I'll never buy that stupid piece of crap with lack of customer service better to get Belkin or Netgear...

[PPPluckful]

No wonder Cisco is in the toilet. Linksys was a good company with great tech support until Cisco bought 'em. Now it's a complete disaster. I'm not going to lower myself to singing for tech support. I'm never going to buy anything of theirs again. It's all ya can do, plus hope the bastards go out of business.